Frequently Asked Questions
Product Information
Where are your products made?
All Gurt Sauces and Seasonings are made and packaged in small batches in England. Our Merch is also designed, sourced and printed in the United Kingdom.
When will you be releasing new flavours?
We are always producing new stock and aim to have all Gurt Wings Sauce flavours readily available for you to buy and use at home. Sign up to our newsletter to be the first to know of new product releases.
Are your products Vegan, Vegetarian or Gluten Free?
Some of our products contain ingredients that are not suitable for the above. Our food item product pages contain a list of ingredients, including allergens that are highlighted. If you are unsure on an items ingredients, please do not hesitate to contact us.
I bought a Syrup but I'm struggling to get it out the bottle...
Submerge the bottle in hot tap water for 5 minutes to loosen it before using!
Shipping and Returns
What is your Shipping Policy?
We offer FREE UK SHIPPING on all orders over £30 on our website. For orders below £30, the Standard Shipping cost is £3.95 (2-4 Business Days). Express Shipping £4.95 (1-3 Business Days) is available on orders under a certain weight.
View our full shipping details here.
Do you ship Internationally?
Unfortunately we do not offer International shipping at this time. However, we'd love to know where you are ordering from get in touch and we will try and make it possible!
How do I return an item?
If you are not happy with your purchase or an item is defective, please see our full returns policy for next steps.
Other
I have a Discount Code, how do I use it?
Simply add your chosen Items to Cart, go to Checkout, and there is an input box under your item list to add a promo code. If you are having issues, get in touch.
I'm a stockist and would like to stock Gurt Sauces!
That's great news! Unfortunately, we don't currently offer wholesale ordering. Please email us at info@gurtwings.co.uk we would love to hear from you.